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Heol Hopcyn John
South Wales
CF35 6AP

+44 (0)1656 300200
+44 (0)1656 300316
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Families and Friends
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What to Expect on a Visit
Facilities for Children
Assisted Visits
Official Visitors
Booking a Visit
Visiting Times
Identification Requirements
Assisted Visits

Help with Travel Expenses (Assisted Prison Visits Scheme)

Close relatives, partners or the only person visiting a particular prisoner, may be entitled to get help with travel expenses. There are qualifying rules and conditions. Ask at the main Reception Desk, when on a visit, for an application pack or telephone:

Assisted Prison Visits Unit telephone number: 0845 300 1423 between the hours of 10:15am and 11:45am or 2:15pm and 3:45pm.

These hours are from Monday to Friday.

You can also Text on 0845-304-0800
You can Fax on 0121-626-3474 (24-hour service)

The address if you are writing is:

Assisted Prison Visits Unit
Freepost BM2257
PO Box 2152
B15 1BR

Information in Welsh and some foreign languages, Braille or on audiocassette can be obtained direct from the Assisted Prison Visits Unit.

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