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Heol Hopcyn John
South Wales
CF35 6AP

+44 (0)1656 300200
+44 (0)1656 300316
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Families and Friends
Booking a Visit
Visiting Times
Identification Requirements
Dress Code and Behaviour
What to Expect on a Visit
Facilities for Children
Assisted Visits
Official Visitors
Booking a Visit
Visiting Times
Identification Requirements
Booking a Visit

Prisoners are responsible for booking their own visits; this is done by using an application on the Central Management System (CMS) - accessed via touchscreen computer terminals that are located on each unit in the establishment. Once a visit has been approved it is up the individual prisoner to inform his family and friends of the date and time of the visit.

- The maximum time a visit can be booked is 14 days in advance and the minimum is 3 days in advance.
- Prisoners can book up to 3 adult visitors per session and 3 children less than 10 Years of age. However, if the child is over 10 they will be classed as an adult.
- It is the responsibility of the prisoner to book and inform friends and family of the time and date of visits.
- Staff are not responsible for booking or informing family and friends of visits or cancellation of visits.
- It is also the responsibility of the prisoner to inform visitors of correct identification requirements as well as other visit regulations, however visitors are encouraged to check the website for further details.

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