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Heol Hopcyn John
South Wales
CF35 6AP

+44 (0)1656 300200
+44 (0)1656 300316
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Families and Friends
Booking a Visit
Visiting Times
Identification Requirements
What to Expect on a Visit
Facilities for Children
Assisted Visits
Official Visitors
Booking a Visit
Visiting Times
Identification Requirements
Booking a Visit

All requests for use of legal visits booths at the prison should be made through the email booking system. Simply email your request to

Your email must state the full name of the prisoner, their number and date of birth. Please also include your organisation/company name, along with the full name(s) and date of birth of those who wish to attend, on what date and session.

You will receive a booking confirmation email from us, including a reference number, within 24 hours of your request. Email requests sent to us over the weekend or on Bank Holidays will be processed on the next working day.

For non-confidential correspondence to your clients, you can take advantage of the system. Please log on to and follow the instructions.

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